Digital Content Creator

$57,975 - $79,713

City of Chandler

March 29, 2019

The City of Chandler is currently seeking qualified individuals to fill the position of DIGITAL CONTENT CREATOR within the Communications and Public Affairs Department. This is an exempt, full-time, benefited position. The ideal candidate will have the ability to create a digital presence that reflects Chandler's brand as the Innovation and Technology Hub of the Southwest and demonstrates our unique community, exceptional quality of life and outstanding municipal services. The City of Chandler, one of Arizona's first master planned cities, is located in the southeast part of the Phoenix metro area and has a current population of approximately 255,000; its population is estimated to be 285,000 at its planned build out. The Communications and Public Affairs Department supports the Mayor and City Council, assists the City Manager and directs the City's public information, communication and marketing efforts. Classification Summary: The primary function of an employee in this class is to implement an effective digital communication and marketing program through the creation and curation of digital content on the City’s social media platforms and website. This position creates, designs, writes, and edits digital content for the City’s social media platforms and website. It uses analytics to evaluate the effectiveness of social media communication and contributes to the creation and implementation of digital content strategies.

Essential Functions (list not exhaustive): • Creates, designs, writes, and edits digital content for the City’s social media platforms and website; • Curates, shares, schedules, and publishes digital content on social media platforms; • Writes and edits digital content for news dissemination and storytelling; • Identifies and shares digital content that aligns with the City’s digital content strategies; • Implements digital marketing campaigns on social media platforms; • Monitors social media platforms, identifies issues, and respond to comments; • Assists with social media livestreams and posts, monitors, and responds to comments; • Compiles and evaluates analytics to report the effective use of digital content, social media posts, and digital marketing campaigns; • Designs graphic elements, icons, and infographics for digital marketing campaigns and social media posts; • Takes photographs; proofs and edits photographs using graphic design software; • Updates and maintains digital assets through a digital asset management system; • Provides guidance to the City’s social media content providers and communicates the City’s brand standards, style guides, policies, and social media guidelines are met; • Participates in cross-functional meetings to advise on the effective use of digital content and social media platforms.

Desired Qualifications: • Experience developing and publishing digital content and using analytic tools. • Experience developing web content and using web content management systems.

Minimum Qualifications: • Bachelor’s Degree in Public Relations, Journalism, Mass Communications, or Computer Technology, or related field; and • Three (3) years’ experience with social media management software and digital marketing; or • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

The position available is a regular full-time position and is subject to a six (6) month probationary period. A register of qualified candidates will be active for four (4) months should another position become available. The City of Chandler fingerprints all applicants selected for hire to evaluate the fitness of prospective employees. The examination may vary if determined necessary. The City of Chandler is committed to Equal Opportunity & Reasonable Accommodation. Please apply online at by Friday, March 29, 2019, 11:59 pm