Community Relations Project Manager

$55,000 - $65,000

Arizona Department of Transportation

September 27, 2020

Under the direction of the Community Relations Supervisor for Northern Arizona, this position develops and implements community relations, public involvement and communications strategies for ADOT projects in the agency’s Northeast and Northcentral districts throughout all phases of development, including planning, environmental review, design, construction and maintenance. The position serves as ADOT’s primary point of contact for the communities located in these districts and builds and maintains positive relationships among ADOT and its stakeholders, including: community and business organizations, businesses, homeowners associations, government staff (city, county and tribal); councils of governments and metropolitan planning organizations; the traveling public and others. Collaborates with ADOT staff in Communications, Government Relations and other ADOT divisions, as well as engineering and construction contractors and local municipalities, in the development and implementation of effective public outreach materials and strategies to support projects.

Typical tasks will include: preparing traffic alerts for project restrictions and closures; preparing and delivering construction notices to affected stakeholders; responding to inquiries and concerns from community members; working with project teams to identify and address community issues; preparing project public involvement and communications plans; developing content for project fact sheets and websites; planning and implementing public meetings, events, surveys or other tools to seek community input; providing project update presentations to community organizations; documenting outreach efforts and summarizing the community’s input for project decision makers.

• Ability to effectively work with diverse community, government and business stakeholders • Effective, accurate writing and editing for diverse audiences and mediums • Diplomacy and the ability to maintain professionalism and a customer-focused attitude • Organization and the ability to effectively manage time/tasks to meet deadlines and priorities • Public speaking • Building/maintaining relationships with community stakeholders • Ability to manage the schedule, tasks, budget and professional consultants in the implementation of public involvement plans

Bachelor's degree in Communication, Journalism, Public Relations, Public Administration, Planning or a related field and three to seven years of experience in communications, community relations, public relations, planning or a related field.

Jerry McCoy